DC6 Guide
Everything you need to know about our services, datacenter, and server housing process.
About DC6
DC6.cz is a modern datacenter located in Prague 6. We specialize in server housing, rack housing, and cloud services for businesses of all sizes. Our goal is to provide high-quality, secure, and reliable services at affordable prices.
DC6 is part of Greendata s.r.o., company with extensive experience in IT and telecommunications. Our datacenter is designed to the highest standards to ensure maximum security and availability for your servers and data.
Our Services
Server Housing
Placing your server in our datacenter. We offer housing for servers of various sizes - from 1U to larger servers. Each server has guaranteed power, cooling, and high-speed internet connection.
Learn moreRack Housing
Rent an entire rack for your servers. Get dedicated space with your own key, adequate connectivity, and custom configuration options. We offer racks in various sizes - 6U, 21U, and 42U.
Learn moreContactless Housing
If you don't have time or the ability to personally visit our datacenter, you can use our contactless housing service. Simply send us your server and we'll take care of its installation and connection.
Learn moreCloud Housing
Virtual servers and cloud services for businesses that prefer flexibility and scalability. No initial hardware investments and the ability to adjust performance according to current needs.
Learn moreOur Datacenter
Our datacenter in Prague 6 is designed and equipped to provide optimal conditions for your servers. Here are the key features of our datacenter:
Power
- Redundant power with UPS
- Backup generators with automatic start
- 24/7 monitoring of power systems
Cooling
- Precision air conditioning with N+1 redundancy
- Maintaining optimal temperature and humidity
- Temperature monitoring
Connectivity
- Redundant 10 Gbps connection
- Low latency thanks to strategic location
- IPv4 and IPv6 addresses for each server
Security
- Access control and CCTV monitoring
- Fire suppression systems and detectors
- 24/7 physical security
More information about our datacenter and its technical specifications can be found in the Datacenter.
How to Order Server Housing
- 1
Create an inquiry
Use our inquiry form or contact us by email or phone. Specify the size of your server and other requirements. request form
- 2
Receive an offer
Based on your requirements, we will prepare a specific offer with prices and service details.
- 3
Order confirmation
After approving the offer, we will send you a contract and billing information. After signing the contract and payment, we can proceed with installation.
- 4
Server installation
You can install the server yourself, or use our contactless housing service, where we install the server for you.
- 5
Operation and support
After installation, we will provide you with all the necessary information for remote access to the server. Our technical support is available 24/7.
Need help choosing?
Not sure which type of housing is best for you? Contact us and we'll be happy to help you choose the optimal solution for your needs.
Contact usServer Installation
You have two options for installing your server in our datacenter:
1. Personal installation
You can install your server personally. In this case, it is necessary to arrange a visit to the datacenter in advance. Upon arrival, our technician will show you your rack location and help you connect the server to power and network.
2. Contactless housing
If you don't want or can't visit the datacenter personally, we offer contactless housing service. Simply send us your server (by mail or courier) or personally deliver it to our datacenter address. Our technicians will install the server, connect it to power and network, and ensure its proper setup.
After installation, we will provide you with all necessary information for connecting to the server (IP address, access credentials) and other instructions for its management.
Datacenter Access
Our customers have access to their servers 24 hours a day, 7 days a week, 365 days a year. However, access must be arranged in advance to ensure escort by our technician.
How to gain access to the datacenter:
- Contact us by email or phone and arrange a visit date
- Upon arrival at the datacenter, present valid identification
- Our technician will escort you to your server/rack
- During the visit, follow security instructions and datacenter rules
For customers with a full rack rental (RackHousing), we offer the option of having your own rack key and less restricted access.
Technical Support
Our technical support is available 24 hours a day, 7 days a week. If needed, you can contact us in the following ways:
By email
For technical inquiries and problem reporting, use email: support@dc6.cz
By phone
For urgent cases, contact us at: +420 245 006 026
Remote Hands Service
We also offer Remote Hands service, where you can request our technician to physically intervene on your server, for example:
- Server restart
- Cable replacement
- Equipment status check
- Basic configuration tasks
This service is charged at 150 CZK per action.
Our goal is always to resolve your problem as quickly as possible and ensure trouble-free operation of your server.
Frequently Asked Questions
What is the availability of your services?
We guarantee 99.9% annual service availability thanks to redundant systems, backup power, and multiple internet connections.
How many IP addresses will I get with the server?
We provide 1 public IPv4 address and IPv6 /64 subnet per server as standard. Additional IPv4 addresses can be ordered for an extra fee if needed.
What is the minimum commitment period?
We provide services without a minimum commitment period with monthly billing as standard. For payment in advance for longer periods (annual, two-year), we offer discounts.
What if I need to change the service configuration?
Configuration changes are possible at any time. Just contact us and agree on new terms. In case of service expansion, the change is usually made immediately; for service reduction, you may need to wait until the end of the current billing period.
What about equipment insurance?
We recommend that customers arrange their own equipment insurance. Although we do everything for the security and availability of your servers, we cannot be held responsible for damages caused by force majeure or circumstances beyond our control.
Have more questions? Feel free to contact us. Our experts will be happy to help and answer all your questions.
Contact us