As you surely know well, doing business on the internet is increasingly sensitive to the quality and stability of provided services, and therefore the decision to change server hosting based solely on price lists and promises on a website presentation is always somewhat of a risky step.
Moreover, we fully realize that as a relatively young company with an aggressive pricing policy for provided services, Greenhousing may appear somewhat untrustworthy from the outside. And because we are so confident in the quality of our services, we decided to offer customers a Guarantee: 100% Money-Back Guarantee.
In practice, this means that every customer who is not satisfied with our server hosting within the first 30 days has the option to request a full refund and immediately withdraw from the contract without any penalties.
All complaints must be delivered in written form (by e-mail) according to the deadlines specified in the Guarantee rules. A request handled by phone does not constitute cancellation of the service in any way. Complaints should be directed to: info@greenhousing.cz. No other e-mail contact will be accepted for complaint evaluation. Complete information can be found in the Guarantee service terms.
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